Купибилет.ру - Reviews air ticket buyers

Good afternoon! I made a purchase of tickets on KUPIBILET.RU through the mobile application (order No. 4164881641), the direction UU-Moscow-SPb only there, on September 5, 2018. After 2-3 days, it turned out that the departure date was moved forward by a month, I still can’t understand how it turned out, because I need to run a whole calendar to get to the next month (October) ... There is some kind of catch in the system .. ..Not the point ... I found the right ticket and left a request (KUPIBILET.RU) for exchanging a ticket by the same company (Pobeda, UTair) for another date, I received a notification that the application was accepted, wait for an answer, 24 hours are written on the site with everyone by calculations ..... They went the whole day, I decided to dial 385-58-65 by phone, and here the most interesting thing began, 24 hours to wait 48 or more, because they process those who need to fly out almost tomorrow and need to wait in line ... also said the cost of the whole process of replacing the date:
- 5 thousand fine from the airline "Victory";
- About 3 thousand + 2% -4.5% service charge, services to an agent
- About 10 thousand surcharge of the difference between the first ticket and the new From UU to Moscow;
- About 3 thousand new ticket from Moscow to St. Petersburg, because UTEYR tickets do not change.
Total is not profitable because a new ticket a month earlier costs 16-18 thousand from UU to St. Petersburg.
I left a request for a MONEY return of 90% of the ticket price, because paid for the service about 1 thousand. as prescribed when ordering tickets. And then interesting information came out by phone that the money is SCORES, it is prescribed if you click on the topic MONEY RETURN SERVICE. Part of the money and the rest of the points falls only if the ticket is bought back and forth, i.e. there the ticket is considered non-refundable, and the return is refundable. You can use the points not 100%, but only not more than 2000 points per order.
In principle, to get points and in the future to pay for the next purchase it suits me, it's better than nothing. It’s just that in this case I don’t have to use points and I have to order tickets without waiting for an answer and recalculation, the cost of tickets is growing every day.

TOTAL such a given agent performs its duties VERY slowly.

When ordering, after entering all the information, the site issued an error "something went wrong, try again later. If the error persists, contact support".

Впервые пользовалась данным сайтом, и больше никому не советую!

Ужасный сайт, ofдеваются над людьми, выкидывают дешевые билеты типа - аэрофлот, вводишь All свои данные номер карты для оплаты, а сайт выдаёт ошибки типа: "очень жаль, но что-то пошло не так... мы постараемся исправить данную ошибку"; "к сожалению, авиакомпания не подтвердила наличие мест по выбранному тарифу", развод глупый, сбор информации может, а билеты висят постоянно, как буд-то они есть, очень негативное впечатление о данной компании!!! Не теряйте время на сайт Kupibilet.ru- заказывайте на других сайтах!

билет приобрела-но не соAllм ясно как идет накопление баллов и их реалofация